Resetting your La Sierra password

Follow the steps below to reset your La Sierra University account password. If you are having issues with accessing your account (e.g. you receive the "Login failed" error message) we would recommend following these steps first.

If you run into any issues or would like one of us to help you through this process, feel free to call us at (951) 785-2900 Monday-Thursday 8am-5pm and Friday 8am-12pm (midday).

1. Go to https://portal.lasierra.edu and click on "Reset Password".

    

   

    

2. You will then be brought to the page below and be asked to enter your username. If you don't know your username or you get an error message, call us at (951) 785-2900.

    

   

    

3. You should receive the message below in your personal email and you need to click the "Reset Password" button.

    

   

    

4. When you click on "Reset Password", it will open a page similar to the one below. Just follow the instructions and once you have entered a valid password, you should be able to login to your La Sierra account.